Very satisfied with mini service and the customer service from James is always excellent!

Service staff are excellent but accessing a courtesy car means you have to wait for an appointment. This is made more frustating when you offered a date within a week but then told you can't have that one with a replacement car. I have never had one.

It was a short visit, for an MOT, though the team were helpful and most hospitable.

Whilst impressed and satisfied, this is what I expect from the company. There could still be another gear to go to achieve complete satisfaction.

Job completed competently on time

My problem with boot not opening was quickly resolved

Put car in for a leak around passenger door,the technician charged me for repairing door seal,2 days later leak still there he changed wrong seal and then charged again for another new seal. Confronted manager not happy would not trust Mini again

Knowledgeable and courteous

Ryan as always went the extra mile to get the car ready for a trip up north and was very helpful !

Managed to get the car serviced by 12.00 as requested

All fine

The whole process went like clockwork

the problem we had was resolved without question and to our satisfaction

The staff are fantastic but I did have to wait in a long queue. They valeted my car and kept it undercover so it wouldn't get dirty- I loved that!

Collection of my car is great for me. On time and collected by very helpful and courteous gentleman. Following, MOT and survey I was given comprehensive report and health check for my car.

Had an issue where I could not drop the car off (I was unexpectedly in hospital) .. the servicing dept sorted it all out to collect the car do the service / check and return the car. All very efficient :0)

The service video needs to be slower in order to get a good view.

From the moment I phoned to make my appointment I was really impressed with the service I received.

All done within time and even washed the car

On time, no fuss with courtesy car, delivered back cleaned and all matters dealt with

All done as they said and on time

Kept well informed at every stage. Excellent service. Brilliant car!

Because the whole dealership and financial experience was amazing

Just sorry that I could not get a lift back to my house after dropping the car. However I was collected from my house to pick up the car.

Extremely professional but friendly experience.

No problems

Great service and friendly. Very accommodating.

Treated very well and was never pressured into anything

It was a car wash appointment , so have yet to experience a mini car service .

Excellent personal service from Shelly and the team

All went as planned and the car was washed too.

Staff always helpful at Bridgwater, very friendly and nothing too much trouble.

James in mini service is a top bloke He was knowledgable polite and friendly

The service was fine but I was disappointed that I was unaware that I could arrange a lon vehicle until the evening before. Arrangements were, however, made to pick me up to collect my car

Very helpful and always look after us

Problem was dealt with promptly and efficiently, eventually.

The staff were very friendly and helpful during the buying process and also spending time on collection of the car

ok

Would have liked a hire car to have been available when I booked the service. I was prepared for a lengthy wait whilst the service and MOT were completed. However the service was finished very quickly indeed.

good friendly service