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Customer Reviews.

sales

5

From the moment of first contact our Sales person was attentive to our needs, securing build slot and ensuring we got the model which met our needs. If unavailable he always returned our calls and messages were always passed on without delay.

17 May 2022

sales

5

Customer Service as it should be, calls answered promptly, friendly manner, knowledgeable about the product.

12 May 2022

service

5

Made us feel very welcome while we waited for the MOT

08 May 2022

sales

5

Kept me in touch all the way along from ordering to collecting.

02 May 2022

service

5

Easy to organise and quivknpricess

30 April 2022

service

5

I know this is not your problem but having to sit and wait for between 1-2 hours gets a little bit frustrating especially as there is nowhere else to go - but thankfully there is a wonderful, free, coffee machine

30 April 2022

service

5

Easy to arrange the service visit which was a recall kept informed of progress and when car was ready for collection. Also car was given a wash to a good standard.

25 April 2022

service

5

Always friendly and helpful.

23 April 2022

service

5

Efficient service, with good communication throughout.

22 April 2022

service

5

Car picked up from my home and people were friendly and returned my car clean and tidy.

21 April 2022

service

5

Speedy and efficient

20 April 2022

sales

5

Very helpful staff. I could ask anything I needed to.

17 April 2022

service

5

Car collected and delivered on time and car washed cleaned inside

15 April 2022

service

5

Overall satisfied

14 April 2022

sales

5

Cannot fault Westerly Mini (Bridgwater) from start to finish and even post delivery nothing is too much trouble. Excellent communication and an outstanding service (even down to hot chocolates) throughout from Scott who is a asset to the team.

11 April 2022

sales

5

Smooth from day one through to collection

08 April 2022

sales

5

Kept me informed of progress

08 April 2022

service

5

They really good ??

07 April 2022

service

5

Always good service. Kind and helpful staff and a good car.

07 April 2022

service

5

Very, had somewhere comfy to sit, free Wi-Fi, coffee & biscuits. What more could you want. Also received a video of the checks carried out

04 April 2022

sales

5

The reception we received when collecting our car was first class. Scott spent time going through all the workings of the car from opening the sun roof to all the on board computer workings.

04 April 2022

service

5

Friendly . kept fully informed of progress

31 March 2022

service

5

Everything was explained and kept informed

29 March 2022

service

5

Polite staff, knowledgeable and all dealt with on time

28 March 2022

service

5

Very helpful and did a good job. Lady on desk was particularly friendly, knowledgeable and helpful

27 March 2022

sales

5

As above everything went smoothly +sales assistant spent time with me running through all the controls etc. Nothing seems too much trouble + I feel any problems I can't solve I can just send an email in query.

27 March 2022

service

5

Great feedback

24 March 2022

sales

5

Scott who dealt with the sale for Westerly Mini provided excellent customer service keeping us informed all the way through odering to delivery.

22 March 2022

sales

5

Even though there were problems with OT systems, Will navigated these and got everything sorted

22 March 2022

sales

5

Very professional and Will was exceptional when I collected my new mini with a lovely extra touch of a poster relating to the collection of my car

21 March 2022

sales

5

Scott was very friendly and helpful

20 March 2022

sales

5

I was kept fully updated on progress.

19 March 2022

service

5

Completely satisfied. Nothing to complain about at all.

17 March 2022

sales

5

Staff member william was brilliant.

16 March 2022

sales

5

Sales person informative and helpful and was very patient as we test drove and discussed several models before we decided on our preferred model.

15 March 2022

sales

5

The sales guy Scott Laing at the Bridgwater site was so helpful, friendly and most of all patient. Nothing was too much trouble and he kept me informed all the way. He kept the excitement going by the regular updates. Lovely guy.

15 March 2022

service

5

Despite a design problem with the car that cannot be fixed, the staff were very helpful and tried to suggest solutions to help overcome this design problem which was not the fault of the staff.

15 March 2022

service

5

No problems no worries just smooth and efficient

15 March 2022

service

5

Friendly lady on reception, offered coffee etc and a place to work while waiting.

15 March 2022

service

5

Great service standard

14 March 2022

service

5

Excellent service from Steph Roberts

13 March 2022

service

5

I have an older mini which I bought in 2005 from new from Irvine . I continued taking to westerly for all service and Mot. Nothing is too much trouble for the team.

12 March 2022

service

5

Efficient, honest.

10 March 2022

service

5

Ease of booking and confidence in the work being done, documents / video of car being sent to my mobile device.

09 March 2022

service

5

They sort everything. They do an excellent job. They explain things in a way I can understand. They do the job in the time scale they have said. They do the work correctly. They are so efficient!

08 March 2022

service

5

Very professional but friendly too.

06 March 2022

sales

5

Scott on sales team was very helpful, delivery took longer than expected, but that was how things are at this difficult time.

04 March 2022

service

5

Great friendly service from start to finish

04 March 2022

service

5

Very professional and kept me advised with the progress of the service in hand.