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Customer Reviews.

service

5

Easy and no issues

17 July 2021

sales

5

This was the first time I dealt with the mini centre , I didn't really know what to expect. I was really pleased with how friendly and helpful everyone was.

14 July 2021

sales

5

Completely satisfied with the level of service I received. Always courteous and never pushy.

11 July 2021

service

5

Excellent service, Stephanie (reception) and Joseph (mechanic) were particularly helpful with regard to our personal needs.

09 July 2021

sales

5

No problems at all. Initially dealt with Scott, then when he became unwell I was looked after by Will. Both salesman were helpful and not pushy at all.

08 July 2021

service

5

Car was cleaned and ready for my wife to collect at agreed time

07 July 2021

service

4

A good job well done

05 July 2021

service

5

Everything done as asked. The staff member I dealt with was extremely efficient and knowledgeable and was a credit to your centre

05 July 2021

service

5

Waited and said would be about 10.30 and was done before the estimated time

04 July 2021

sales

5

The professionalism of all of the staff (especially the sales team) at Westerly, from pre-sale to the actual purchase and the post-sale support, are second to none.

04 July 2021

service

4.5

very satisfied

01 July 2021

service

5

Customer service is always excellent. Customer and car treated alike with care and respect.

27 June 2021

service

4

Good prompt service friendly and efficient staff

26 June 2021

service

5

All went to time and process clearly explained

20 June 2021

sales

5

There was an issue with a chip and my dashboard of my new car. Ryan was incredibly honest about the situation and sorted an alternative very quickly.

16 June 2021

service

4

They kept me updated at every stage of my service - excellent communication. All members of staff were friendly and helpful

14 June 2021

service

5

When I booked the service the ladies in the service team told me about a service plan that could over a year save me money. I didn't know about that before booking and found it helpful and informative, so much do I joined up!

14 June 2021

service

5

Given a warm welcome, all issues dealt with, good personal service.

13 June 2021

service

5

Whilst the issue could not be identified the brake concerned was removed cleaned and the calliper pistons checked and cleaned, reassembled and a visual health check carried out while we waited.

13 June 2021

service

5

Helpful, professional, obliging.

11 June 2021

sales

5

Darren redeemed as difficult situation

08 June 2021

service

5

Great service, friendly team

08 June 2021

sales

4

Scott was very good at explaining the improvements made to the John cooper works that I was interested in, as I was looking to replace my previous model. Taking the time to listen to my questions and answer in a comprehensive fashion.

08 June 2021

sales

5

Friendly and professional. Will was most helpful and allowed me to explore options and guide me through best outcome.

08 June 2021

service

5

Looked after well and kept informed whist I waited.

31 May 2021

service

5

Excellent service with collect and deliver a brilliant idea

28 May 2021

service

4

Sorted the problem. Quite expensive though.

23 May 2021

sales

5

Kept up to date throughout.

19 May 2021

service

4

Everything done to my satisfaction

16 May 2021

sales

5

Everything seemed to go smoothly did not` wait to long for the new car. Personal were helpful and friendly and knew what they were doing.

11 May 2021

sales

5

Very satisfied with the overall experience,staff were knowledgeable about the product.

10 May 2021

sales

5

Very good service throughout - kept well informed during the process and the handover procedure very good with covid precautions in place.

10 May 2021

service

5

All works!

10 May 2021

service

5

Kept updated through out.

08 May 2021

sales

5

Salesman was the right mix of friendliness and professionalism. Also had a great knowledge of the mini range and kept me fully informed of the purchase process.

08 May 2021

service

4

Staff were very pleasant and car was dealt with on time

08 May 2021

service

5

Faultless. Good surroundings, good service and polite knowledgeable staff

07 May 2021

service

5

From start to finish my experience of buying our second Mini was pleasurable. I did travel 100 miles to view this car and I am glad I did.

06 May 2021

service

5

Car repaired first time perfectly

05 May 2021

service

5

Very helpful and polite members of staff

03 May 2021

service

5

Car felt it had had a good service

02 May 2021

service

5

very helpful