From the moment of first contact our Sales person was attentive to our needs, securing build slot and ensuring we got the model which met our needs. If unavailable he always returned our calls and messages were always passed on without delay.

Customer Service as it should be, calls answered promptly, friendly manner, knowledgeable about the product.

Made us feel very welcome while we waited for the MOT

Kept me in touch all the way along from ordering to collecting.

Easy to organise and quivknpricess

I know this is not your problem but having to sit and wait for between 1-2 hours gets a little bit frustrating especially as there is nowhere else to go - but thankfully there is a wonderful, free, coffee machine

Easy to arrange the service visit which was a recall kept informed of progress and when car was ready for collection. Also car was given a wash to a good standard.

Always friendly and helpful.

Efficient service, with good communication throughout.

Car picked up from my home and people were friendly and returned my car clean and tidy.

Speedy and efficient

Very helpful staff. I could ask anything I needed to.

Car collected and delivered on time and car washed cleaned inside

Overall satisfied

Cannot fault Westerly Mini (Bridgwater) from start to finish and even post delivery nothing is too much trouble. Excellent communication and an outstanding service (even down to hot chocolates) throughout from Scott who is a asset to the team.

Smooth from day one through to collection

Kept me informed of progress

They really good ??

Always good service. Kind and helpful staff and a good car.

Very, had somewhere comfy to sit, free Wi-Fi, coffee & biscuits. What more could you want. Also received a video of the checks carried out

The reception we received when collecting our car was first class. Scott spent time going through all the workings of the car from opening the sun roof to all the on board computer workings.

Friendly . kept fully informed of progress

Everything was explained and kept informed

Polite staff, knowledgeable and all dealt with on time

Very helpful and did a good job. Lady on desk was particularly friendly, knowledgeable and helpful

As above everything went smoothly +sales assistant spent time with me running through all the controls etc. Nothing seems too much trouble + I feel any problems I can't solve I can just send an email in query.

Great feedback

Scott who dealt with the sale for Westerly Mini provided excellent customer service keeping us informed all the way through odering to delivery.

Even though there were problems with OT systems, Will navigated these and got everything sorted

Very professional and Will was exceptional when I collected my new mini with a lovely extra touch of a poster relating to the collection of my car

Scott was very friendly and helpful

I was kept fully updated on progress.

Completely satisfied. Nothing to complain about at all.

Staff member william was brilliant.

Sales person informative and helpful and was very patient as we test drove and discussed several models before we decided on our preferred model.

The sales guy Scott Laing at the Bridgwater site was so helpful, friendly and most of all patient. Nothing was too much trouble and he kept me informed all the way. He kept the excitement going by the regular updates. Lovely guy.

Despite a design problem with the car that cannot be fixed, the staff were very helpful and tried to suggest solutions to help overcome this design problem which was not the fault of the staff.

No problems no worries just smooth and efficient

Friendly lady on reception, offered coffee etc and a place to work while waiting.

Great service standard

Excellent service from Steph Roberts

I have an older mini which I bought in 2005 from new from Irvine . I continued taking to westerly for all service and Mot. Nothing is too much trouble for the team.

Efficient, honest.

Ease of booking and confidence in the work being done, documents / video of car being sent to my mobile device.

They sort everything. They do an excellent job. They explain things in a way I can understand. They do the job in the time scale they have said. They do the work correctly. They are so efficient!

Very professional but friendly too.

Scott on sales team was very helpful, delivery took longer than expected, but that was how things are at this difficult time.

Great friendly service from start to finish

Very professional and kept me advised with the progress of the service in hand.