Efficient and clear communication

Very prompt good service

We have found that your service just gets better

Very polite and friendly staff

Really goodb

Can't fault it. Easy to book in, professional and friendly and kept me informed of progress

Everything ran seamlessly and the change over of vehicles was simple and straight forward despite these tricky times.

Job done, nothing to complain about

Kept me up to date with covid policy and how it would affect my visit. Polite, helpful staff. Timely service.

Very helpful sales assistant, Scott, excellent communications, and very reliable. Did all they could and we felt assured and support during the process.

Excellent timescales

A lovely dealership ,very friendly.

Had a great experience

MOT and car wash completed quickly.

Very efficient

Always helpful, great customer service. Video of actual service - brilliant!

The fault was fixed under the warranty with no questions asked.

The service was completed on time and the whole experience was conducted very professionally, and with courtesy.

Everything as expected. Shame car was not washed and vacuumed but I understand why in current situation

Always helpful and a pleasure to work with

The service process went smoothly from start to finish.

Usual excellent service

Vehicle collected, returned clean, and I received a call to clarify work I requested prior to actioning, advice given no action required.

The whole experience was efficient and pleasant

Great

My car was collected again and returned, I am so pleased you offer that service as I do not live close to the garage & do not want to spend 2 hours waiting for my car to finish it's service!

Efficient service. No complaint.

nice people to do business with

problem was fixed and car was washed

The service was completed in the time specified and very safely. The reception in particular was was very efficient and welcoming.

All professional and easy

It was very satisfactory

Attentive and caring staff

The error was rectified quickly.

Salesman, Toby, was very helpful. He explained everything well. Test drive went well

Very attentive service and the purchase and pick-up of the car was very speedy indeed - nothing was too much trouble

Ryan was accommodating and communicated throughout the purchase process

staff are very experienced and helpful

Excellent service

The salesman was very knowledgeable, offered appropriate options to build the exact car i wanted. After placing the order i was kept up to date with build and delivery info by phone and email. Ryan and the sales manager Phil are a credit to Mini.

You are not the nearest mini dealer to me but I prefer coming to you as I have always been pleased with the work carried out & the communication.