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Customer Reviews.

sales

5

Take a little time to adjust but great

06 January 2020

service

4

Did what it said on the tin with a smile and excellent courtesy

02 January 2020

sales

4.5

Very good service from all the staff.

01 January 2020

service

3.5

After some difficulty and misunderstanding about the pick up of my car, the matter was resolved to my satisfaction and I appreciated that very much

29 December 2019

service

4

Believe everything was OK, but 9 days after we had to pump all 4 tires up, minimum of 7 lbs per tire, it was so low.

29 December 2019

service

5

Very professional

28 December 2019

service

5

Always helpful

22 December 2019

service

5

Job done to high standards

22 December 2019

service

5

Very helpful

22 December 2019

service

5

Friendly and professional. Comfortable showroom and lots of coffee for customers!

20 December 2019

service

4.5

Work was done quickly and well

17 December 2019

service

3.5

Service department great, sales not as great

13 December 2019

service

5

Every member of staff at Westerley Bridgwater do their utmost to make sure they provide an excellent service and ensure your service experience is one that you would recommended to a friend and would be happy to rebook.

13 December 2019

service

5

Just an MOT but quickly & efficiently executed

08 December 2019

service

4

Would have been full marks but I was disappointed that my faulty leather gear knob was replaced with a non -leather one ??

06 December 2019

service

4

With Ryan and team at Westerley

05 December 2019

sales

5

All staff very good really made you welcome no pressure in the sale

03 December 2019

service

5

Excellent communication, friendly staff

29 November 2019

service

4

Servicing and help very good, car cleaning superficial.

29 November 2019

service

3

Little disappointed two days after my service the tyre pressure warning lights came on.... surely any service this is a basic check?

24 November 2019

service

5

Very satisfied with mini service and the customer service from James is always excellent!

21 November 2019

service

4

Service staff are excellent but accessing a courtesy car means you have to wait for an appointment. This is made more frustating when you offered a date within a week but then told you can't have that one with a replacement car. I have never had one.

19 November 2019

service

5

It was a short visit, for an MOT, though the team were helpful and most hospitable.

18 November 2019

service

5

Job completed competently on time

16 November 2019

service

4

Whilst impressed and satisfied, this is what I expect from the company. There could still be another gear to go to achieve complete satisfaction.

16 November 2019

service

5

My problem with boot not opening was quickly resolved

09 November 2019

service

2

Put car in for a leak around passenger door,the technician charged me for repairing door seal,2 days later leak still there he changed wrong seal and then charged again for another new seal. Confronted manager not happy would not trust Mini again

08 November 2019

service

5

Knowledgeable and courteous

07 November 2019

sales

5

Ryan as always went the extra mile to get the car ready for a trip up north and was very helpful !

04 November 2019

service

5

All fine

04 November 2019

service

5

Managed to get the car serviced by 12.00 as requested

04 November 2019

service

5

The whole process went like clockwork

03 November 2019

service

4

the problem we had was resolved without question and to our satisfaction

02 November 2019

service

4

The staff are fantastic but I did have to wait in a long queue. They valeted my car and kept it undercover so it wouldn't get dirty- I loved that!

01 November 2019

service

5

Collection of my car is great for me. On time and collected by very helpful and courteous gentleman. Following, MOT and survey I was given comprehensive report and health check for my car.

31 October 2019

service

5

Had an issue where I could not drop the car off (I was unexpectedly in hospital) .. the servicing dept sorted it all out to collect the car do the service / check and return the car. All very efficient :0)

28 October 2019

service

4

The service video needs to be slower in order to get a good view.

26 October 2019

service

5

From the moment I phoned to make my appointment I was really impressed with the service I received.

22 October 2019

service

5

All done within time and even washed the car

21 October 2019

service

5

On time, no fuss with courtesy car, delivered back cleaned and all matters dealt with

20 October 2019

service

4

All done as they said and on time

18 October 2019

sales

5

Kept well informed at every stage. Excellent service. Brilliant car!

16 October 2019

sales

5

Because the whole dealership and financial experience was amazing