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Customer Reviews.

sales

5

Straight forward process

14 March 2019

sales

5

Excellent knowledge and personality of staff

14 March 2019

service

5

Staff very helpful

13 March 2019

sales

5

The dealership were very attentive,patient,friendly and professional

13 March 2019

sales

5

Very friendly welcoming sales personnel

12 March 2019

sales

5

Can't think of anything else you could have done for us. Even the coffee was good!

12 March 2019

service

4

Staff and service was excellent

10 March 2019

service

5

Everything went well, I received a video explaining the check over

08 March 2019

service

5

Because I was completely satisfied. Having said that, maybe a more pleasant seating area would be nice....my husband said I should have gone over to the BMW showroom!,

08 March 2019

service

5

Nice welcome and very comfy waiting area with tea!

07 March 2019

service

5

Could not have done more for us, thank you

07 March 2019

service

5

Confident in the workmanship at Mini. And my car is always serviced to perfection; not to mention the cleaning! Superb!

02 March 2019

service

3

Told I would have to wait 1hr 30mins. After nearly 2 hours asked if my car, now parked out side, was ready and told it was waiting to be washed. I said not to bother but still took another 20 mins.

02 March 2019

service

5

James Norman was excellent in organising my service, positive polite and sympathetic to my needs. Arranged for my car to be picked up serviced and returned. So much easier than me having to drive a good distance to leave the car and waiting around.

25 February 2019

service

1

As above

25 February 2019

service

5

Car was collected for MOT

24 February 2019

service

5

It's what you would expect from BMW

24 February 2019

service

5

Everything carried out perfectly, no issues, thank you.

24 February 2019

service

5

I raised an issue I had whilst it was being serviced and they fixed the smallest issue without fuss.

23 February 2019

service

5

Everyone is happy at work in this garage. They are very attentive to customers. The added video with my car health check was a great touch.

16 February 2019

service

3

Test drive and interaction with salesman was excellent supplying Mini information for me to contemplate when deciding which model I would like. After this I felt I was not informed about anything until the car was at the dealership.

08 February 2019

service

5

Completed work quickly

07 February 2019

service

1

My car was left filthy and they claimed to have hoovered it. Smeary windows when they were mean to be cleaned and my car was filthy after.

06 February 2019

service

3

The wash was well done, although bits of leaf not taken out of door crevices. It wasn't hoovered. Overall mechanical aspect done well.

04 February 2019

service

3

The job itself required the undertray to be removed and then refitted after completion. I noticed whilst driving a flapping noise beneath the car, the undertray having become detached due to a broken clip.Tie wraps were used as a temporary repair.

31 January 2019

service

5

Nothing was too much trouble.

30 January 2019

service

4.5

Friendly & courteous staff. Always kept me informed of the service progress. Coffee not bad either!!!

23 January 2019

service

5

done the work there and then

23 January 2019

service

5

Focused on providing a good customer service.

15 January 2019

service

4

Professional and helpful service. It seemed on the expensive side - which is the only reason I didn't opt for 5 out of 5 - but to be honest I have no real comparison.

06 January 2019

service

4

All good

03 January 2019

service

5

As above

03 January 2019

service

4

Easy booking, on time service, clean car after service

01 January 2019

service

4

Good service and helpful staff