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Customer Reviews.

service

4

Professional and helpful service. It seemed on the expensive side - which is the only reason I didn't opt for 5 out of 5 - but to be honest I have no real comparison.

06 January 2019

service

4

All good

03 January 2019

service

5

As above

03 January 2019

service

4

Easy booking, on time service, clean car after service

01 January 2019

service

4

Good service and helpful staff

26 December 2018

sales

5

Everything happened in a timely manner. Ryan the sales person is very knowledgable about product. The car was ready on date agreed.

22 December 2018

service

5

Car picked up from home serviced and returned - an excellent service

22 December 2018

service

5

Everything was dealt with to my satisfaction

21 December 2018

sales

5

Customer service via Ryan Evans was very good

21 December 2018

service

5

The whole process from booking the car in to collecting it was made very easy. Nothing was too much trouble

20 December 2018

service

5

No issues all on time

19 December 2018

service

5

Visit was for a complimentary valet. Car was throroughly cleaned throughout

18 December 2018

service

3

See above.phone calls nitcreturned, only one person on Setvice desk.

18 December 2018

service

5

Very friendly staff and car returned in a clean state.

18 December 2018

service

5

Everyone is very friendly and polite and seem to care about the service they are giving. They also seem to rate and value the cars they are working with. Plus I trust that there is reliable back up should I need it.

14 December 2018

service

4

Easy to book. Bit of a wait when I arrived otherwise 5

14 December 2018

service

5

Again, personalised and caring.

11 December 2018

service

5

Everything was done that was expected quickly and efficiently.

06 December 2018

service

5

lovely environment and staff very professional

04 December 2018

service

5

job done promptly and courteously

04 December 2018

service

5

Always made to feel welcome and treated with respect, veryvfriendly staff

03 December 2018

service

4

Good service

01 December 2018

service

5

It’s the only place I trust to look after my Mini.

30 November 2018

service

5

As above, the staff at Westerly are all exceptional. Well informed, knowledgeable & extreamly helpfull.

29 November 2018

service

1

Although the person dealing with me was apologetic about the issues, they shouldn’t have happened in the first place. To have a car returned to a customer when blatantly not fit is not acceptable

29 November 2018

service

5

Was all done on time, and as requested by myself.

27 November 2018

sales

5

Everyone very helpful, attentive and understanding of having a young family to deal with when buying the car and during collection

24 November 2018

sales

5

A great experience

24 November 2018

sales

5

My whole experience with BMW Mini at Bridgwater was very easy reassuring and straight forward. The best customer service I have received since buying cars.

23 November 2018

service

5

All work was done on time and was very well organised

23 November 2018

service

4

Good service but didn’t resolve one problem with my car

20 November 2018

service

5

Everyone was very welcoming and attentive and my car was washed for me.

20 November 2018

service

3.5

It was obvious that the 'courtesy valet' is just that... my car had been power sprayed with water and the carpets hoovered. I wouldnt expect full shampoo and wax etc, but a bit more care would be nice.

16 November 2018

service

5

Efficient

16 November 2018

service

4

Would have given 5 stars but the wash and clean ( one our 4 a year free) was not up to standard e.g. inside was not cleaned to our satisfaction vacuumed but not wiped or dusted

15 November 2018

service

5

Westerly Bridgwater are very helpful friendly and professional they do what they say, and nothing is to much trouble.

14 November 2018

service

5

Used this garage for many years and always been satisfied. The service has improved the overall performance of the car. Delighted!

13 November 2018

service

5

As above answer

13 November 2018

service

5

Friendly, courteous and very efficient

12 November 2018

service

5

Work was done promptly and for a fair price

10 November 2018

service

5

Lovely helpful team been using them for the last 6 years

10 November 2018

service

3

I know it's a free service, but I had expected it to be a bit more thorough.

08 November 2018

sales

4

Because we received good, friendly service and Ryan was very helpful

07 November 2018

service

5

Very easy to book service and curtesy car offered without having to ask, prompt service fantastic staff who cannot do enough to make our experience good.

07 November 2018

service

5

Easy to book inCan wait or sometimes have another carAlso car and well looked after when rerturned

04 November 2018

service

5

Very professional approach.

03 November 2018

service

5

Everything completed in the time specified and all satisfactorily

03 November 2018

service

4

Work was done well and no additional costs

02 November 2018

service

5

They fixed the prob. and serviced it at the same time

02 November 2018

service

5

Staff attentive and polite. Thorough service.