Customer Reviews.
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Customer Reviews.

sales

5

As stated above the service I received from start to finish could not fault the delivery time of the new mini was really quick.

23 March 2020

service

4

Straightforward with no problems.

22 March 2020

sales

5

Very helpful and knowledgeable regarding all aspects

18 March 2020

sales

5

Ryan at Westerly Bridgwater is totally committed to Mini. He has his enthusiastic Mini head on at all times.

17 March 2020

service

5

I cannot praise the staff enough. I went in for a big service and MOT and I was able to sit down and and plug in my laptop at a work station and get work done. Everyone was friendly and the man who spoke to me after the service was really helpful.

15 March 2020

service

5

Very helpful people, job done in good time.

02 March 2020

service

4

Fast & efficient service.

01 March 2020

service

5

MOT done very quickly. Lovely space to work in whilst I waited.

01 March 2020

sales

5

Scott Laing kept me informed of production schedule and is obviously a mini fan , not a bad thing to exude when selling to a customer.Handover was a pleasant experience .

28 February 2020

service

4.5

Very friendly and efficient staff.

24 February 2020

service

5

They were helpful and informative.

23 February 2020

service

5

Excellent customer service - picked my car up and returned it home after. Communication during the service by way of video report very good.

23 February 2020

service

5

Kept fully informed of situation and updated regularly

22 February 2020

service

5

Follow up video helpful

22 February 2020

service

5

good service throughout

18 February 2020

service

5

Very efficient at answering my queries

11 February 2020

service

2

Please see comment above. It felt like a great experience at the time but less than a month later it feels like it was only half a job :(

10 February 2020

service

5

Very satisfied

09 February 2020

service

3

still awaiting lost wheel nut

08 February 2020

service

5

Work done as said and quickly

07 February 2020

service

5

Extremely satisfied, you always get helpful and friendly service

06 February 2020

service

5

Staff are always so friendly and helpful

06 February 2020

service

5

Very pleased to have received a video of the underside of my car along with an explanation of what was what.

31 January 2020

service

4

Really pleased with the service and work was completed early.

30 January 2020

service

5

As above

29 January 2020

service

5

I have always received excellent service.

29 January 2020

service

4

Carried out the work within time scale ( sit and wait appointment )

29 January 2020

service

5

Pleasant staff and quick completion.

29 January 2020

service

4

Got a service video after which was reassuring. Attentive staff whilst my car was in service. Again the reason I scored down a little was a courtesy car was not available for me to use which caused some inconvenience to my plans.

23 January 2020

service

5

Great service, can't be faulted

21 January 2020

service

5

Staff were very helpful.

20 January 2020

service

1

Mini seems to excel in gimics ie sending videos of a service when the information/examination is questionable. I was advised tyres were fine on 3rd January 2020. However on 15th January my 2 front tyres were illegal and tracking was out.

20 January 2020

service

5

Video sent to phone.

15 January 2020

service

5

Always satisfied

15 January 2020

sales

5

Everything I asked for was taken care of

15 January 2020

service

5

Because I like the fact that you video record the servicing so that I can see what's going on I find it really interesting

15 January 2020

service

5

Ryan cane on his day off to hand over my car to me

15 January 2020

service

5

Everything went smoothly no problems

15 January 2020

service

5

Kept me informed on all stages and also of further services required.

15 January 2020

service

5

Made me a cup of coffee, cleaned the car, and gave us a hire car, whilst we waited for our MOT

15 January 2020

sales

5

Ryan Evans is superb with everything from start to finish

09 January 2020

service

5

Good service.

06 January 2020

sales

5

Take a little time to adjust but great

06 January 2020

service

4

Did what it said on the tin with a smile and excellent courtesy

02 January 2020

sales

4.5

Very good service from all the staff.